Questions, answered

Yes for the day tour, the private boat and the self-guided trip — the private boat is the easiest with small children because you set the pace. Kayaking is from age 10. The eight-day Peaks of the Balkans route is not suitable for under-16s.

Cancel more than 7 days before departure and you get a full refund, no questions. Between 7 days and 48 hours it is 50%. Inside 48 hours the boats and guesthouses are already paid for, so we cannot refund — but you can transfer your booking to someone else at any time, free.

If your captain or guide cancels for safety, you choose: a free date change or a full refund including any deposit. That decision is always ours to make, never yours to argue about. Rain alone is not a cancellation — the gorge is arguably better in cloud.

Yes. The Komani to Shala private boat is €350 for up to seven people including the captain and fuel. Any other experience on the site can be run privately — email us with your dates and group size for a quote.

Card, online, through Stripe. We accept Visa, Mastercard, American Express, Apple Pay and Google Pay in euros. You will get a confirmation email with a booking reference within a minute. No cash needed at the pier.

Wild Tour Albania, a licensed local operator based in Shkodër. KomaniLake.pl is the booking platform; Wild Tour Albania's guides, captains and boats deliver every experience listed here.

Sun protection, a hat, water, swimwear and a towel, secure footwear, and something warm — the canyon is 10 degrees cooler than Shkodër and the wind picks up after two. For multi-day trips we send a full packing list when you book.

Signal on the lake is intermittent and disappears entirely in the narrow sections. Guesthouses in Valbona and Theth have wifi that works most evenings. Download offline maps before you leave.

Strongly recommended for every trip and compulsory for the eight-day hiking route, where it must include mountain rescue. We will ask for the policy number before departure.